UK Customers: 0800 781 7831 FREE
Republic Of Ireland Customers: 041 978 0003
Lines are currently open Monday to Friday 9am to 5pm, when calling during these times you may receive our recorded message, we do apologise in advance about this but it is so we can manage our customer calls and emails as quickly as we can with reduced staff levels
Calls to 0800 numbers are free of charge for UK customers using a BT landline. Other line charges may vary.
JML welcomes customer feedback on all aspects of your relationship with us. We take all such comments seriously, and use them to ensure we continually improve the service we provide. In order for us to learn and improve our services we want to use the feedback from the contact that we have to make changes.
If you feel that we have not met the standards you would expect please do speak to a customer service advisor. Additionally you can complete the contact form below.
All feedback received will be investigated and receive a full response where necessary.