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Want to work for JML?

We think JML is a great place to work, if you want to find out more about us and whatís itís like to work for JML then give us a ring on 020 7691 3855.

If you are interested in applying to work with us please send a CV and covering letter stating salary expectations to

If you wish to apply for one of our current roles, or wish to send us your CV for any future roles, then we will consider all applications carefully in line with our requirements for the role together with your skills and experience. We are passionate about JML products and we are keen to find out why you are passionate about working for us.

Opportunities at South Shields

ĖTyne Dock, Tyne & Wear


Excellent Salary + Benefits + Company Profit Bonus

Working in our small friendly state of the art Contact Centre within the Port Of Tyne Estate, Tyne Dock, South Shields we are seeking an exceptional Inbound Sales Advisor, ideally with experience in telesales, upselling and cross selling and working to targets. The role will involve taking product orders over the phone. You are required to be friendly, building rapport with JML & The Store customers to establish their wants and needs to up sell our range of services including offering our loyalty club membership programmes. Successful candidates will need to be personable, competitive and thrive working in a sales environment as bonuses are based on individual sales performance.

If sales isnít for you then join our Customer Service team supporting enquiries from our retailers, home shopping and web customers. We also have an opportunity for a full time Customer Service Advisor.

To apply: please send CV and covering letter to Sarah Harrison, Senior HR Advisor, John Mills Ltd, JML House, Regis Road, London NW5 3EG. E-mail:


Salary within the region of £16k-£20k + Bonus + Benefits

Reporting to the Network Administrator, this newly created role will provide back up support to all users on software, hardware and associated peripherals based from our Tyne Dock Contact and Fulfilment Centre in South Shields, Tyne & Wear.

This is a hands on role where you will be responsible for resolving IT related faults quickly and efficiently. You will be fully trained in our call capture and fulfilment software and Avaya telecom system and will assist in troubleshooting and dealing with first line faults. Any previous experience of telecoms, order capture and fulfilment systems is an advantage.

You will be given exposure to a broad range of IT related projects and activities and the ideal candidate will require at least one yearís experience or relevant qualification. You should also possess good technical knowledge of Microsoft Office 2007/2010 and Windows XP/7. Experience of HP, Dell and Lenovo is also desirable. Knowledge of ERP systems and AX is desirable but not essential.

We are seeking a team player with excellent communications skills along with an organised and flexible approach to work. Evidence of providing exceptional customer service and working in a helpdesk environment is a must for success in this role.

Initially the contract will be for a fixed term of 6 months. If youíre interested and capable of operating within a fast moving and changing environment then please send your CV to: