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We’re always keen to help with any questions or queries you may have. Answers to many common customer questions can be found on our FAQ page, but if you’re still in need of help, please don’t hesitate to get in touch.
You can contact us by telephone, email, by post or via our Chat Now application.
Calls to 0800 numbers are free of charge for UK customers using a BT landline. Other line charges may vary
JML welcomes customer feedback on all aspects of your relationship with us. We take all such comments seriously, and use them to ensure we continually improve the service we provide. In order for us to learn and improve our services we want to use the feedback from the contact that we have to make changes.
If you feel that we have not met the standards you would expect please do speak to a customer service advisor. Additionally you can click here to complete a “Have Your Say on JML’s Services” form to give us your feedback. All feedback received will be investigated and receive a full response where necessary.